WEB DESIGN FAQS

Question 1

What is the cost for a website and what do I get?

Answer

WEBSITE $1499 - 5 website pages - Domain / SEO - Client training session so you can manage and have full control over your project * Additional web pages $200 each * Complex design brief requests may incur in a higher fee
After the site is complete, you will get a training session on how to upload and manage all content on your site. This will give you full autonomy and control over your project. Any extra assistance needed after the delivery of the project will incur a $30 p/half hour fee. Have a look at 'Our Process' for the in's and out's of Website Design with Hansel.

Question 2

How long does the process take?

Answer

3-4 weeks *More complex design briefs may incur a longer waiting period

Question 3

What will I be expected to do?

Answer

We aim to be as inclusive as possible of our client during the design process. Initially, we will require a few things from you including: - Answers to the 'On Boarding Quesitonaire' - Any relevant content (images, text, video) - Any relevant documents/files relating to existing branding (if available) So we can keep things moving we will need you to meet deadlines with the delivery of this content. The quicker you respond the quicker your project will get done!

Question 4

What is the consultation process?

Answer

We are all about collaboration. We can't do this without you! The consultation process is key into gaining insight into your project. Hold up, hold up. Prior to this, we will send you our 'On Boarding Questionaire' which will give us a background into what you're after and where you're at. Once you've done this we can do a bit of intial research so we can come prepared to the intial consultation. The consultation process invovles us coming together at one of our favourite cafe locations in either Paddington or Newtown. We will sit down toegther over a cuppa and cake and get down to business about clearly establishing what you wan't. If you can't do face-to-face, a video call or phone call will suffice!

Question 5

Does Hansel design websites for all types of businesses?

Answer

Yes! We are here to help all types of businesses whether you're just strating out with an initial idea to big businesses who wan't a creative rebrand or facelift. Whoever you are, we got you.

Question 6

Does Hansel offer ecommerce design?

Answer

Good news! Ecommerce requests can be catered for! Hansel are happy to set up online stores and assist with the curation of products.

Question 7

Will Hansel be available to update my website after the project's completion?

Answer

Of course! We are here to help. We can provide on ongoing assistance for a set fee of $25 per half hour.

Question 8

If I already have an exisiting website, how will this be considered?

Answer

This depends on how much of the existing website and business branding you wish to transfer to the new project. Some clients simply desire a facelift for their site, so Hansel utilise the existing platform to comlpete the project. Some clients request a completely new site. In this instance, Hansel may transfer branding/images/text/video from the old site to the new.

Question 9

Do I need to already own a hosting plan and/or domain?

Answer

Not at all, but if you do that's okay! We can organise a hosting plan and/or domain for you. If you already have one, we can assist with the transfer of domain and hosting plan to your new site providor.

Question 10

Will I be able to update my website myself?

Answer

After the site is complete, you will get a training session on how to upload and manage all content on your site. This will give you full autonomy and control over your project. Any extra assistance needed after the delivery of the project will incur a $25 p/half hour fee.

Question 11

What platforms do you use?

Answer

We work across most website platforms including Wix, Squarespace, Shopify and Weebly. We find these have the most capabilities and are easiest for the client to learn at the end of the project. We will decide on the most appropriate platform for your site based on what you want during our initial consultation.

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